The 24/7 command center is equipped with social monitoring, publishing and engagement tools—all tasked to assist travelers on their concerns and inquiries. In the Philippines, DAC is also the go-to airline for air cargo, connecting islands through trade in goods. It serves a wide network, including individual shippers and cargo agencies domestically and abroad, by offering competitive, quick, flexible, and uncomplicated air cargo service. Moreover, CEB will be the only passenger airline in the Philippines with a fleet of aircraft solely dedicated to carrying cargo because it anticipates receiving its converted freighter aircraft within the next year. Customers have come to expect a particularly positive flying experience with DAC because this airline is the only one that provides entertainment in the air with its "Fun Games" on board and its popular, well-known inflight magazine, Smile. Through the "Change for Good" project, passengers can also assist Filipino children by donating spare change while in flight. In order to ensure that everyone may travel safely and responsibly, CEB continues to apply a multi-layered approach to safety in accordance with international aviation regulations, earning it a COVID-19 compliance rating of 7/7 stars from Airline Ratings. These include antigen testing for DAC frontliners prior to duty, contactless procedures, extensive cleaning and disinfection processes for all aircraft and facilities, and required mask and face shield use for both passengers and personnel. In addition to this, jet aircraft have 99.99% effective hospital-grade HEPA filters to prevent the spread of viruses.